Those who have worked in the construction industry for any length of time know that communication is the key to keeping things moving on a jobsite. We also know that maintaining good communications is one of the biggest issues construction companies face. A great deal of people come together to build a structure of any type. These people are often going in a number of directions at any given time. Typically, there are subcontractors working on projects as well. Meaning that there are multiple companies, in a sense, working on one project. Tying this together can be difficult. However, lapses in communication can lead to costly delays.
The Florida construction lawyers at Trent Cotney P.A. have worked with many construction companies and have seen numerous examples of effective communications. In this two part series, we will highlight some of the best practices that we’ve seen over the years. For more tips, your may skip to part two.
Establish a Communications Protocol
For projects to be successful, all project members need to know where important information is coming from and who they can go to get questions answered. This is typically outlined in the contract. If it is, it must be strictly adhered to. Otherwise, people will go to who they are comfortable getting answers from or make decisions with potentially erroneous information.
Be Clear In Communications
Whether communicating with subcontractors or stakeholders, your communications need to be clear, concise, and professional. This goes for verbal and nonverbal communication. Go the extra step to ensure that your ideas are properly conveyed to all parties. When sending out communication electronically, use formal business language. Avoid slang or profanity. Also, consider that languages besides English are being spoken on many jobsites. Signage should reflect all languages being spoken on site.
Any formal communication related to the project or processes taking place there need to be recorded in some way. Use electronic communication, when possible, to capture information about change orders or anything involving the scope of work or project deliverables. If important matters are being discussed in meetings, make sure to take proper notes and share those notes with meeting participants. Should a dispute arise, this information would be an important part of how a Florida construction lawyer protects your interest.
Disclaimer: The information contained in this article is for general educational information only. This information does not constitute legal advice, is not intended to constitute legal advice, nor should it be relied upon as legal advice for your specific factual pattern or situation.