Concise communication is the key to success in most businesses. However, in the construction industry, with so many moving parts on site, stakeholders offsite, and vendors in various places, communication is critical for survival. Procedures, the status of deliverables, and other important items must be easily understood by all parties so that projects do not become mired in delays. Also, safety information must be clear and understood by all parties.
In the first part of our series, we gave several actions that provide the foundation for good communications on the construction site. This part will provide additional tips to enhance your project.
Choose The Best Method of Communication
Every team communicates differently. It’s important to understand what method works best for your employees and subcontractors and utilize it. Tech knowledge and workload usually dictates the tools that are used. Even if your team is not tech-savvy, it’s important to move towards more efficient forms of communication. Reports, blueprints, photos, and change orders, among other items, are passed around often during the course of a project. You want communication to be effective and efficient.
Be an Engaged Listener
With the bustle of a construction site, it’s easy to not take the time to truly hear what an employee or subcontractor is telling you, but that’s a mistake. Take the time to listen to the information that’s being passed on to you. Take notes, if possible. You never know if the information that’s being given to you will be needed later if a dispute comes up. If that’s the case, the information can be passed on to a Florida construction attorney to build your case.
Hold Frequent Meetings
No one likes meetings and it is important to make sure that a meeting is accomplishing something that another form of communication could not. However, nothing ensures that all parties feel a part of the process and are held accountable more than holding a meeting. Meetings give all parties an opportunity to report progress and address concerns. It’s important that notes are taken during these meetings. Also, meetings do not have to be held in person. There are several platforms, including Skype and Zoom, that allow for video meetings. These platforms and others do not require a high level of technical knowledge.
Disclaimer: The information contained in this article is for general educational information only. This information does not constitute legal advice, is not intended to constitute legal advice, nor should it be relied upon as legal advice for your specific factual pattern or situation.